Privacy Policy
At JOULE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Introduction
Your privacy is important to us. This Privacy Policy explains how Joule (“we,” “our,” or “us”) collects, uses, and protects your information when you use our mobile application.
By using Joule, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Account Information
When you create an account, we may collect:
Email address
Password (securely stored/encrypted)
b. User-Generated Content
When you use Joule, we may collect:
Journal entries (text)
Uploaded photos
This content is stored to provide the core functionality of the app.
c. Usage Data
We may collect basic usage information such as:
App interactions (e.g., features used)
Device type and operating system
General app performance data
This helps us improve the app experience.
d. Subscription Information
Subscriptions are processed through:
Apple App Store
Google Play Store
We do not collect or store your payment details. We may receive confirmation of your subscription status.
3. How We Use Your Information
We use your information to:
Provide and maintain the app
Save your progress and journal entries
Improve app performance and features
Communicate important updates
We do not sell your personal data.
4. Data Storage & Security
We take reasonable measures to protect your data, including secure storage and encryption where appropriate.
However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the service.
You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the right to:
Access your data
Request correction
Request deletion
To make a request, contact us at:
7. Third-Party Services
We may use third-party services to support the app, such as:
Analytics tools (e.g., Firebase, Amplitude)
Cloud storage providers
App Store / Google Play for subscriptions
These providers may process limited data as part of their services.
8. Children’s Privacy
Joule is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app means you accept any updates.
10. Contact
If you have any questions about this Privacy Policy, please contact us at: